Utilities Billing

Major Responsibilities
To bill and collect charges for water, sewer and sanitation.

On-line Payment Link

Pay invoice via phone – 1-855-201-6473


Standard Services Provided
Customer service, answering questions regarding unusual bills, scheduling service calls when more information is needed.

Areas of Service Not Generally Known
Assisting customers in locating plumbing problems; referring customers to agencies for financial assistance; working with other Departments for resolve specific problems.


Billing Water Rules and Regulations – Effective March 1 2017

Water Sewer Rate Sheet Eff. 08.01.2017

2017-80 Amended Establish Solid Waste Disposal Fees for COZ


Contact Information

Debbie Wall, Utility Billing Supervisor
401 Market Street
City Hall – First Floor
Zanesville, OH 43701

Phone 740-617-4916
Business Hours: Monday – Friday 8:00 am to 4:30 pm (closed holidays)
Email: Online Form


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City of Zanesville, Ohio