City Desk: Public Service: Utilities Billing Office
¤Major Responsibilities:
To bill and collect charges for water, sewer and sanitation.
¤Standard Services Provided:
Customer service, answering questions regarding unusual bills, scheduling service calls when more information is needed.
¤Areas of Service Not Generally Known:
Assisting customers in locating plumbing problems; referring customers to agencies for financial assistance; working with other Departments for resolve specific problems.
¤Contact Information
Contact Name:
Elaine Joseph, Utilities Billing Supervisor
Address:
401 Market Street City Hall, 1st Floor Zanesville, OH 43701
